Fix for Domain Redirecting to /cgi-sys/defaultwebpage.cgi Page

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Building your own website requires you to set up your domain on a web hosting service and add UI/UX to it via the control module or the cPanel. However, sometimes, when you have set up a website domain on your cPanel account and you try to view your website, it is magically redirected to your domain address//cgi-sys/defaultwebpage.cgi or a cgi-sys default page.

This is a 301 redirect, so it is remembered by the web browser as well as your operating system and the internet service provider (ISP).


After we have set up our new domain, there is a certain amount of propagation delay before the site set-in. Until then, the browser stores a copy of the cgi-sys page and shows it over and over for a certain period of time.


After all, if the problem persists, here are three ways in which you can solve the problem:

Check the domain’s A record, check dns zone and input commands like host, dig A to get an output. Now, search for the virtual host entry of that domain apache conf (/usr/local/apache/conf/httpd.conf). Next, search for your domain address in your apache conf. You can see some entries as follows:



DocumentRoot /home/domain/public_html


Set the domain A to in apache conf to get the website on the requested domain.


Download and update your cPanel to Bleeding edge configuration. Remember to reset the settings back to STABLE release as soon as the bug is fixed.
Login into WHM

User: root

Pass: [root password]


Click “update preferences” on the left menu under Server Configuration

Click “Manual Updates Only (bleeding EDGE tree)”

Click SAVE


Login into the server with root access Running update script

$/scripts/upcp –force


Rebuild httpd.conf



Restart cpanel dan httpd

$/etc/init.d/cpanel restart

$/etc/init.d/httpd restart


If nothing works, wait for a couple of hours and clear your browser cache. The system likes to keep a lot of frivolous information stored in the form of caches in your browser. Once cleared, you will be able to access your domain without getting redirected to /cgi-sys/defaultwebpage.cgi.
If you are still not able to fix your domain, call the web hosting support team as the last resort.

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